Refund Policy:
Turkish Airlines has the following Refund Policy:
The Policy is divided based on two types of fares – domestic and international fares.
Refund and cancellation policy is not permitted in the promotion, semi-promotional, flexible, business promotion, company semi-flexible and business flexible.
Some domestic flight and few international flights are refundable if canceled at least 12 hours prior to the flight departure .
In regard to their domestic flights cancellation policy, Turkish Airlines is fairly flexible for all passengers as most of the turkish airlines flight ticket fee can be cancelled for a fee.
Though, there will be a fee charged from their account every time they decide to cancel an overseas ticket, based on the particular rate he or she bought.
If the holder of a refundable ticket has opted out on being booked on a new flight with Turkish Airlines or has purchased a ticket directly, then he/she is eligible to a full refund.
Reasons Include: absence, cancelation at least 12 hours prior to departure, refund requesting up 30 days to and before the travel date, having booked American Tickets for travel to or from the United States, and those having departed from the credit card company.
The refund will be sent electronically to an account of the passenger’s choosing by the sales office.
Turkish Airlines’ domestic Refunding Policy
- Turkish Airlines does not refund ticketing service fees for flights between Turkey and the TRNC.
- There has some monetary provision for this and there is no refund once the airplane has taken off.
EcoFly
- Cancellations must be made at least 12 hours before departure. If departure is more than 12 hours, ₺525 Turkish Lira ($16.25) will be added to the ticket price.
- TRNC flights cost ₺985 Turkish Lira ($30.49). No refunds for fare classes Q, T, L, V, P, W, and U.
ExtraFly
- Cancellations are not allowed within an hour of departure time. A fee of ₺560 Turkish Lira ($17.34) will be added to ticket purchases one to twelve hours before departure, with TRNC flights costing ₺720 ($22.29).
- For departures over 12 hours, a fee of ₺375 ($11.61) will be added. No refunds are available for fare classes V, P, W, and U.
PrimeFly
PrimeFly offers a refund policy for domestic flights in Turkey, allowing full refunds 12 hours or more before departure.
However, cancellations are not allowed within one hour of departure time and a fee of ₺490 Turkish Lira ($15.17) is added to ticket purchases one to twelve hours before departure.
For TRNC flights, the fee is ₺655 Turkish Lira ($20.28). Turkish Airlines allows one additional checked bag on business class prices, but charges a larger fee for refunds.
International Refund Policy for Economy Class branded products
- EcoFly does not allow refunds, adjustments, or cancellations.
- ExtraFly allows modifications for €60, but refunds aren’t.
- PrimeFly allows same-day flight changes without ticket difference, but charges €120 return.
Excellent branded worldwide Return Policy for Economy Class
Flights to Bahrain, UAE, Iran, Qatar, Kuwait, Lebanon, Saudi Arabia, Jordan, Egypt, Morocco, and Oman are subject to regulations.
EcoFly does not allow refunds, adjustments, or cancellations, ExtraFly charges for changes, and PrimeFly offers no reprint cost.
Turkish Airlines has a Refund Policy for Business Class branded products, including BusinessFly, BusinessPrime, and BusinessFly, with a €60 ($70) ticket renewal cost and no refunds allowed.
Same-day flight changes are allowed for BusinessPrime and BusinessFly, but not for BusinessFly.
Turkish Airlines also offers non-branded tickets through international partners, with most non-promotional fares being refundable.
Conditions under which you may be eligible for a Refund from Turkish Airlines
Turkish Airlines may offer refunds for flight delays, flight cancellations, distractions or misunderstandings, and taking too many reservations.
If your flight is delayed by more than five hours, you may be eligible for a refund. If you decline alternative transportation, you will receive a refund of your cost.
If your flight is rerouted due to a misconnection or flight divergence, you can return your airfare instead of accepting transportation to a different location
Refund Request:
Turkish Airlines offering refund request form is the most effective way to request for refund.
The only information required for the ticket creation process are ticket number, name, email address and telephone number.
Refund will be made and credited back according to the payment method used initially.
Non-Refundable:
It can be bought from the insurance company or travel agency and some credit card companies include it as one of the benefits of membership.
However, one cannot guarantee reimbursement fully with trip insurance because cancellation for the causes varies with the insurer.
Cancel For Any cause insurance, typically more expensive and offered as an upgrade, is available as an alternative.
