Return Policy:
The acceptance policy allows customers to return unused items that come with original packaging through three possible solutions: exchange or replacement or Refund. Companies decline to accept specific items that include perishable products along with personalized merchandise.
The return option joins the replacement and cancellation sections in the Policy statement. Key products are disqualified from return or exchange programs while any cancellation requests must occur before 24 hours passes after placing an order. Middle-of-delivery order rejection and cancellation become possible options for customers.
Return & Exchange Policy:
On average customers have a time window from 7 to 30 days to return their purchased items after delivery per seller policies.
| Category | Return Window |
| lifestyle: Watch, travel, and shoe accessories, among others. House: Pet Supplies and Other Areas. (Apart from Furnishings, Décor, Tools for Home Improvement, and Household Items) | 3 days Refund or Replacement |
| Lifestyle: watch, winter clothing (jacket, coat, sweater, thermal, kid’s thermal, track pants, shrugs), scarf, shawl, and so on. | 3 days Refund, Exchange |
| Lifestyle: Shoes, bags, raincoats, belts, frames, suitcases, luggage, kid’s clothes (capri, shorts & tops), men’s clothes (ethnic wear, shirt, formal attire, clothing accessory), women’s clothes (ethnic wear, fabric, blouse, skirt, trousers, bra), etc. | 3 days Refund, Exchange |
| Furnishings (TV stand, children’s table, bulletin board, pet bed, kitchen cart, etc.) Home: Furnishings, Décor, Household Goods, and Home Improvement Tools | 3 days Refund or Replacement |
| Books—all of them Sports gear, such as racquets, balls, supports, gloves, and bags Exercise and Fitness Equipment (Dumbbells, Home Gym Setups, etc.) Auto Accessories: Helmets, car kits, media players, and other accessories for cars and bikes | 3 days Replacement only Must user manual and warranty card |
| Toys (e.g., learning toys, stuffed animals, remote-controlled toys) stationery, such as calculators, diary notebooks, and pens Musical Instruments: Guitars, violins, microphones and accessories, etc. | 3 days Replacement only Must user manual and warranty card |
| Every mobile device (apart from Apple and Google phones), Electronics (with the exception of Beats by Apple, Google, Realme, Samsung, JBL& Infinity, Epson, HP, Dell, Canon, and MI Products) Every Small Home Appliance (Apart from Water Purifier, Fan, Geyser, and Chimney) | 7 days Replacement only |
| Apple and Google phones for mobile Products related to electronics, including Epson, HP, Dell, Canon, Apple / Beats, Google, Realme, Samsung, JBL & Infinity, and MI (Tablets, Laptops, Smart Watches) | 7 days Replacement only |
| furnishings and large appliances Other Small Home Appliances: Water Purifier, Fan, Geyser, and Chimney just | 7 days Replacement only |
| No queries posed | 7 days Refund or Replacement Exclusions from this policy: The claims listed below will be protected by this policy and the associated validation procedures. product not received Missing accessories or products. incorrect goods or accessories were sent |
| Remodeled | 7 days Replacement only |
| Categories with no returns | Because of their nature or for other reasons, some products in the aforementioned categories are not returnable. The policy listed on the product page will apply to all products. |
| Try and purchase | 7 days refund only |
| Food – (The remaining products go under food) | 10 days refund only |
| Food – (fruits, vegetables, dairy, and bread) | 2 days refund only |
Flipkart provides customers with refunds for products delivered without all components or with damage or manufacturing defects. The company provides refunds to customers when their items get damaged when received through open box delivery.
After accepting open box deliveries the service platform will not process any returns. Clients who purchase furniture through Flipkart may receive free installation support from their service team while certified technicians inspect all furniture issues without extra charges. Obtaining a full replacement becomes possible but remains subject to unsolvable issues by service personnel.
Returns Pick-Up and Processing
A correct product needs to possess both proper information and an MRP tag should be included.
All parts should be included in the package including any free items and both the remote control device and necessary accessories. For a valid return the item requires new status together with cleanliness and absolute flawlessness.
The item must be sent back with its untouched original box alongside all original packaging. Entry of devices requires formatting of systems along with removal of screen locking procedures before service return.
Refund Policy:
Customers on Shopsy can receive refunds for both incorrect and faulty deliveries of products and unfulfilled orders delivered outside of their designated timeframes.
Refund Procedure:
The inspection process follows acceptance of returned goods and refunds go through using the payment method from purchase. Shopsy handles refund processing either through cash on delivery (COD) or an alternative payment method.
Refund Period:
The start of a refund process requires seven to ten business days to begin after the system accepts your returned items.
Your bank’s rules together with payment mode determine the specific length of the refund procedure.
Refund Process:
Users who want to return their order should navigate to My Orders then choose desired items followed by selecting the Return option followed by choosing the ‘Refund’ button and verifying their choices.
