NOISE RETURN AND REPLACEMENT POLICY
This Noise does not allow customers to Return merchandise after the Receipt and opening of the goods.
However, within seven days after the delivery of the product, a replacement can be requested in technical issues, and if a ticket is created within the warranty period, a similar product will be issued.
Products arrived damaged, Products received incorrectly, or missing accessories:
If you wish to report a complaint in less than 24 business hours since you received your order, you may email [email protected] or support.gonoise.com. For replacement or refund, share product pictures and order ID.
Do not accept orders with tampered or damaged packaging material. Ineffective products will not be eligible for refunds.
Noise Warranty Guidelines/Policy
Noise provides a one year warranty on all noise goods and accessories and a three months warranty on noise goods and accessories with respect to technical faults only.
All the services within the warranty period include free door-to-door services. Since an invoice contains information about the purchase made, a receipt must be produced.
If an issue can not be solved by a phone call or an email, the customer is welcome to send the item to their address for either repair or replacement.
Noise does not cover losses due to skin allergies or rash, injuries, loss of any form of personal identity information, or property damage. It means the company is not bounded by any deadline to have to fix what needs to be fixed.
Any of the following situations restrict the use of the Noise Warranty:
This warranty does not include damage that occurred as a result of customer abuse, Do-it-yourself repairs, infestation by pests, damages by the customer, dropping, spilling of liquids, exposure to combined series of extreme heat and cold or an action that is beyond the line of normal usage. It also does not cover general usage and depreciation.
The warranty comes to an end as soon as the 12 months elapses from that day forward.
CANCELLATION POLICY
If you would wish to cancel the order before it leaves from our facility, please call our customer service at 02268056040 or after logging in, go to the my account tab.
Product delivery that is delayed
You have the right to cancel the order if you have not received the products within the specified period of time. We shall repay the full money within the next one/two weeks, fourteen days.
Noise will not be responsible for any refunds processing time lost due to bank holidays, natural disasters, among others. Any refunds made due to cancellation of an order before shipment will be effected within seven to ten business days.
