RETURN POLICY
All products except Apple Watches along with clearance items fall under Nike’s 60-day return policy which applies to accessories and apparel and footwear.
All returns including in-store and online purchases come free for Nike+ Members who select mail shipping options. The duration to process returns extends to ten days but credit card firms occasionally increase this timeframe.
Customers who purchased items manufactured with factory defects can obtain a warranty from Nike unless the defect stems from primitive buyer usage. Store customers can return items without requiring a receipt.
Method of Returns Nike Products:
Nike offers three return options for products: as a visitor, special return for Members, or local store. Phone calls to Nike customer service are mandatory to process returns at their offices.
Return to Nike Store:
The retail arm of Nike works through multiple official national and international retail locations together with authorized partners. Your order barcode together with your order number allows you to find a local Nike store where you can proceed through checkout or customer service to finalize your exchange or return.
Return to Nike Member:
Beside free returns Nike Members have multiple options for their return methods. Through your Nike Member account navigate to order history select “View” or “Manage” then choose the item or order begin the return process enter the reason for return initiate your refund and finalize your withdrawal.
Return to Nike Guest:
Guests who want to return items at Nike must use the order number and email address before selecting which items to return and specifying the reason for refund while shipping the items back safely but must pay their own delivery expenses.
RETURN & EXCHANGE POLICY
The return process at Nike accepts exchanges and returns for any purchase made through the mobile app or website including transactions without proof of purchase.
Rewards card holders and members of the Nike Pass program have the option to get store credit when returning their purchases in stores without needing a receipt. Customers can exchange items within the store only when the merchandise remains brand new.
Nike Members get all their money back but guests need to pay shipping expenses when they place an order. Customers who deliver their products to a nearby retail outlet can avoid paying shipping expenses.
