Return & Exchange Policy:
By Nete.in customers need to return entirely new merchandise that is untouched and unwashed with attached tags and original designer packaging.
The company will reject returns with damaged merchandise or unclean condition. The correct procedure to try shoes consists of placing them on a carpeted floor. Swimsuits need to be tested while worn over the regular undergarments.
All items which feature stains or lack the adhesive strip will be rejected by Nete.in. Customers can reach Nete.in customer service at customercare@nete.in while the website also provides an unconditional warranty.
An item can only be Returned or Exchanged if it complies with all Rules:
Customers at Nete.in may request product exchanges or returns within 14 days following receipt but need to pay INR 150/- and their request is contingent upon item availability.
The company does not permit refunding or replacing of customized products or gift cards or sale items or purchases made with discounted codes.
The exchange process needs original product packaging to be valid. To initiate a return customers should contact customercare@nete.in but they must bear all shipping expenses.
All purchased goods through Nete.in remain non-refundable to customers. The website prevents item exchange or return along with a complete exclusion of jewelry return services.
The repair service at Nete.in handles defective items through replacements but post-order finalization the company can no longer adjust any items.
Shipping Policy:
Customers should expect their orders to process at Nete.in during times of 7-12 business days and the delivery within India adds an additional one or two days.
Orders become unalterable when shipment begins and will require up to 72 hours delivery time during sale periods.
Customers who make orders exceeding INR 5000 receive free shipping in India yet cannot take advantage of special discount offers on their first orders when delivery takes less than 72 hours. The cost for exchanging items with free shipping stands at INR 150.
