MakeMyTrip follows different rules regarding refunds depending on the type of reservation made between customers and aircraft providers or train operators.
Aircraft
MPY allows full refunds for pre-departure cancellations when customers notify them at least 24 hours ahead of schedule yet keeps cancellation fees at zero for partial trip cancellations. The original payment account receives the returned funds.
Train passes
Users who cancel their bookings during the designated timeframe under MakeMyTrip’s free cancellation policy will obtain a complete refund.
Additional Reservations
Before the expiration of free cancellation the original credit card receives refunds but post-deadline cancellations become non-refundable.
Refund Policy For Aircraft:
The cancellation policies of airlines govern MakeMyTrip flight refunds through payments received from airlines.
The booking convenience fee remains non-refundable to customers along with other payments. MMT needs to receive cancellation notices but refund durations depend on the bank along with the payment system.
The payment account from which the transaction originated will get credited upon return. The zero cancellation fee that customers receive cannot be refunded to them.
This service operates exclusively on domestic flight reservations that originate from the Makemytrip mobile application and website.
The waiver program operates exclusively for complete cancellations together with part cancellations. Under company regulations travel agents are prohibited from conducting reservations for other customers.
MakeMyTrip maintains authority to deny reservation requests while having the power to cancel reservations and change service conditions without notice.
Cancellation Policy
A complete flight-booking refund becomes available to customers who cancel their reservations no fewer than twenty-four hours before departure time.
Both zero cancellation cost and no-cost cancellation are available to users for free so they can cancel their booking any time until the last date without charges.
Rebooking your flight by changing its date does not require payment of any rescheduling fees although changing dates could affect the total fare amount.
Airline clients can start refund procedures through Amazon.in or MakeMyTrip customer assistance. ZC Services will return both the airline fees and MMT penalties even though the convenience cost remains non-refundable.
Refund Policy for Railway:
People who want refunds must follow the outlined procedure which details requests for cancellations and delayed trains exceeding three hours and unattended passengers.
The TDR requirements for receiving a refund need to be submitted before the scheduled departure time of the train.
The tickets requiring submission due to lower class travel or non-attached proper coach conditions must reach the authorities within two days from the certificate’s issuance date.
A ticket should be submitted within 24 hours after the train reaches its final stop because the air conditioning system does not function.
The TTE organization should submit overage fee statements no longer than three days following train arrival at a passenger destination. A refund statement is not authorized when no passenger has traveled on a ticket.
No reimbursement of fares will be granted when RAC e-tickets are neither canceled nor submitted online within thirty minutes before train departure time. Any refund will be denied from passengers who have not been traveled yet or who are listed as waitlisted or holding a partial confirmation status.
When charting occurs at the original remote station or a former one then ticket cancellation does not become possible. No reimbursement will be issued for waitlisted or RAC tickets that are acquired beyond thirty minutes before a train plans to depart.
Refund Process for Aircraft:
Flight cancellations through MakeMyTrip come with prices differing according to both fare type and airline and needed delay for notification.
Customers can receive all their reservation payment except the cancellation fee. Customers can expect their refund to process through the standard 7-10 business days period.
Most non-refundable fares normally result in minimal or no refunds yet involve expensive cancellation fees. You should check the cancellation terms with the airline when you book your ticket.
To request cancellation or refund users need to contact MakeMyTrip through website access or mobile application usage or by calling their customer service phone number.
