Return Policy:
The company now offers an improved return service which also includes environmentally sustainable approaches.
All items for personal use excluded from the return policy although most products maintain this policy provision. The assigned return period lasts 100 days while the shipping cost for return deliveries amounts to 1.99 GBP.
The time needed to process refunds runs from five to seven business days starting from when the fulfilment centre accepts a received product. As part of its new provision the company targets repeat-ordering customers who make returns to help reduce environmental damage from their purchasing activities.
The use detection of atypical return habits can trigger the clause to begin which could result in account deactivation together with linked account suspension.
The organization dedicates itself to fashion sustainability while working against increasing distances between fashion manufacturers.
Return of Products
A contractual withdrawal requires customers to return their items within fifteen days but prompt withdrawal happens when products are returned earlier than the deadline.
The process needs return tracking numbers for proper documentation. All Super Weekend Sale orders enable customers to return items within seven days from delivery. Items not belonging to fashion categories are acceptable for return procedures while discount or promotional codes cannot trigger a refund.
The returning items need to be free from harm and damage so the customer will receive their original payment amount. Customers who have received misdelivered returns should contact customer service. Company staff members do not operate on public national holidays.
Return Process
Customers need to initiate their return requests right after they get their shipment and before day 15 begins.
Visitors can initiate product returns by using My Account > Orders > Selecting the Product > Proceeding to the Return step.
Among Super Weekend Sale orders the return period lasts for seven days following delivery.
Refund Policy:
Our company provides full refunds to customers who withdraw from their contracting agreement within thirty days.
Payment refunds will follow the initial payment method unless an alternative arrangement is made.
The company extends its right to give refunds through credits in specific exceptional circumstances. The payback procedure requires no associated costs.
We will delay your refund until we obtain delivery documentation of your goods if required. You have the option to receive your refund by means of account credits or link-based account reimbursement.
All advanced orders can receive their funds by a refund through the payment source account or by credit that applies to future website purchases. Getting a refund requires five days for the process to complete.
