IRCTC Return, Refund & Exchange policy

Fees for Cancelling on Confirmed Tickets

Cancelation fees for a confirmed ticket depend on the state of the ticket and the time of the cancelation.

Ticket that is cancelled at least 48 hours before departure results in one-passenger fixed cost. For all AC classes, there is a 25 % fee for the tickets cancelled 48 hours 12 hours before the trip.

Other restrictions apply but minimum cancellation fee, 50 % fee to tickets canceled within 12 hours up to 4 hours. On confirmed bookings, no fare can be refunded if the ticket has not been cancelled online or TDR not filed before four hours of the scheduled time of the flight.

Fees for Cancelling Tickets on Waitlist

Will cost you โ‚น 20/- + GST per passenger if, you among the wait-listed passengers cancel your ticket online up to four hours before the trainโ€™s schedule of departure and the original tariff will be refunded. What most passengers on the waiting list will be significantly affected is that all such passengers will be automatically canceled.

Fees for Cancellation on Partially Confirmed Tickets

Cancellation of a wait-listed ticket online up to four hours before the train’s departure will refund the tariff, deducting a cancellation fee of โ‚น 20/- + GST per passenger. All passengers on the waiting list will be automatically canceled.

Wait List Ticket Cancellation Fees Dropped from Charting

Wait-listed e-ticket passengers PNR names will be deleted from reservation chart and full fare will be credited back to the original account no cancellation fees.

Train Cancellation Fees for Complete Cancellation (from origin to destination stations)

For train cancelled confirmed e tickets will be auto reimbursed to the booking account but those passenger need not to cancel their tickets online or apply for TDR.

Cancellation Fees for Train Partial Cancellation


In the case of partial cancellation, diverted train, short termination etc, TDRs should be submitted online 72 hours before the train timing at the boarding passenger station.

Fees for Cancellations when a Train Is Over Three Hours Late and Not Passenger Travelled


If a train runs more than three hours behind schedule, passengers with fully or partially confirmed tickets will receive full fare back. However, the refund is subject to certain conditions: the ticket must be submitted online before departure, no passengers have left, and no refunds are allowed for ticket cancellations or online requests made after the train leaves.

IRCTC Trains TDR filing (Rules & Validations)

TDR Filing ReasonsTime Limit/Rules
Train arrives more than three hours late and no passengers are on boardup until the train’s actual departure time at the boarding station.
Fare Differences If the Proper Coach Is Not Attached. (The passenger must take a lower-class flight)Up to two days (not including the day the certificate is issued).
Failure of the ACwithin twenty hours of the train’s actual arrival at the passenger’s destination station.
Every Verified Passenger Was Not TravelledUp to four hours prior to the train’s scheduled departure time at the passenger boarding station.
Train was diverted, but no passengers were carried.Up to 72 hours after the train is scheduled to depart from the passenger’s boarding station
The train was diverted and did not pass the boarding station.Up to 72 hours after the train’s scheduled departure time at the passenger boarding station.
Train Ignored the Destination Station and Was DivertedUp to 72 hours after the train’s scheduled departure time at the passenger boarding station.
Waitlisted and partially confirmed passengers did not travel.Up to 72 hours before the train actually arrives at the passenger’s destination station.
Party Waitlisted/Partially Confirmed, With No Passenger Traveling.At the passenger boarding station, up to 30 minutes before to the train’s scheduled departure time.
The difference in cost for a passenger traveling in a lower classUp to two days (not including the day the certificate is issued).
Refund on Partially Used Ticket for Party Partially Travelled.72 hours can pass between the train’s scheduled departure time and the passenger’s boarding station.

Passengers Not Travelled As Received a Lower Class Reservation
Three hours following the train’s actual departure time at the passenger boarding station.
No passenger traveled because of damage to the coach.Three hours before the train’s actual departure time at the passenger boarding station.
Train Terminated Short of Destination.TDR within 72 hours of the train’s scheduled arrival at the passenger’s destination.