CATEGORIES WITH RELEVANT WINDOWS FOR RETURNS AND ANY EXCEPTIONS:
| Category | Return Policy |
| Furniture, Home: Pet Supplies & Rest of Home. | 10 Days Refund or Replacement |
| Lifestyle: (Jewellery, Footwear Accessories, Dresses Accessories, Travel Accessories, Watch Accessories, etc.. | 10 Days Refund or Replacement |
| Medicine | 2 Days Refund |
| Home: Home Improvement Tools, Household Items, Home décor, Furnishing | 7 Days Refund or Replacement |
| Books (All books), Sports Equipments (Racquet, ball, support, gloves, bags etc.), Exercise & Fitness Equipments (Home Gym combos, dumbbell etc.), Auto Accessories – Car and Bike accessories (helmets, car kit, media players etc.) | 7 Days Replacement Only |
| Toys, Stationary, Musical Instruments | 7 Days Replacement Only |
| All Mobiles (except Apple, Google, Motorola, Infinix, Redmi, MI, Vivo, POCO, Realme, Samsung phones), Electronics – (except Apple / Beats, Google, Realme, Samsung, JBL& Infinity, Epson, HP, Dell, Canon, MI, Dizo Products (Tablets, Laptops, Smart Watches), All Small Home Appliances (Except Chimney, Water Purifier, Fan, Geyser), Furniture | 7 Days Replacement Only |
| Mobile – Apple, Google, Motorola, Infinix, Redmi, MI, Vivo, POCO, Realme, Samsung phones Electronics – Apple / Beats, Google, Realme, Samsung, JBL& Infinity, Epson, HP, Dell, Canon, MI, Dizo Products | 7 Days Service Center Replacement/Repair only |
| Furniture, Large appliances | 10 Days Replacement Only |
Contact
If you have any doubt from Return Policy Related, please contact the below numbers.
Customer service : 044 – 4561 4700
Cancellation Policy
- They can cancel an order before it’s shipped, but once it is scheduled for delivery, they cannot. They also differ in cancellation policies;
- Some of them may allow it after some time has passed, and others will charge the client a fee.
- Advance orders are returned since the vendor has to cancel it for certain reasons he or she cannot avoid. Yes, buyers can cancel an order on Flipkart and the company may also change its rates or delivery timings.
Returns Policy
The currently provided return policy allows the sellers to either exchange, replace or get a refund.
The policy may be different depending on the category; any differences should be linked to the policy mentioned on the specific product page.
The policy is sectioned into three sub-section having terms that need to be well understood together with the circumstances.
General Returns Policy
- Refund policy of Flipkart also has provision for the product accessories which are either missing, broke or defective.
- The options include open box delivery which acts as a refund method; consumers who ordered on cash-on-delivery basis receive their refunds immediately.
- Nevertheless, no returns are accepted after an open box delivery has been done. This means that only authorized personnel will be allowed to help with the installation and unboxing of a product.
- Certified service professionals will inspect all other issues related to products in furniture without any extra charges and, in cases where they cannot replace a product, provide a full replacement. More information is provided on the Flipkart website.
