Return Policy:
The company ensures customer satisfaction through ten-day delivery assistance for product-related issues.
Customers need to visit registered client or guest sections of the site for Return request submission. For toll-free customer service, call 000-800-919-1686.
When you obtain an incorrect or defective product you need to send pictures before the start of reverse pickup.
No refunds for broken, missing, or unrelated items. The company requires returns back within a period of ten days.
The Exchange Policy that exists for online orders only applies within the online purchase channel and not at offline franchises or stores.
Things to Remember when Returning the Item:
Customers who use cash on delivery to purchase items can expect their refund process to take 3 to 5 business days but it shortens to 7 days when bank processing requirements are satisfied.
Contact customer support when you suspect using a coupon code according to your purchase record.
The policy precludes any Refunds for purchase fees paid through Cash on Delivery and shipping expenses.
Customers who want to transfer their funds must file their bank information such as bank name as well as account number with type and IFSC code.
The reverse pickup service for returns has no cost and involves delivery time between 5-7 business days. The customer needs to arrange shipment or bear actual delivery expenses whenever product delivery fails to start during the initial pickup window.
Refund & Exchange Policy
Refund payments are handled through the existing payment method unless initiated as cash on delivery which requires bank information submission before processing.
Payment reimbursements start only after product delivery with successful quality verification of received items. Coupon codes are not reimbursed.
Customers lose any chance to request a Refund or Exchange after their products have reached them and they have confirmed their accuracy with the company.
Customers must contact customer care within 48 hours after returning damaged or incorrect products while supplying supportive images. Upon successful quality examination of received items the company will deny a refund.
Products need to be saleable while containing both a valid receipt and authorization number.
The policy prohibits Refunds and Exchanges for any merchandise that customers use. Users who begin a refund request need to wait 7-10 business days until receiving an email notification about the process completion.
Cancellation Policy:
You can reach out to customer service professionals at any time for order Cancellation.
The online order Cancellation Policy becomes effective when the item stays inside the warehouse. Refund processing occurs when customers return the products to the warehouse.
A refund processed through advance payment can take from 2 to 3 working days before it reaches you. The original account receivables will receive funds in this process.
